Satisfaction Guarantee...

We at Johns Cross Stitch Kits - Cross Stitch™ want to ensure 100% customer satisfaction. If you are unsatisfied with our product, or the way it looks,  you may return it along with $5.99 shipping and handling in exchange for another comparable price cross stitch kit

 
 
Auction Description:
Whatever brand you select you will find exquisite designs, top quality materials, and easy to follow instructions. Incredible attention to detail goes into every ingredient of every kit. All of us at Johns Cross Stitch Kits we are committed to representing the finest products available today.
 

  • All of our products are brand new sealed in the original package

  • They are stored in a smoke free climate controlled building

  • Guaranteed to arrive in perfect condition.

  • We are continually updating our items & descriptions.

  • Please ask any questions before you bid or buy.

  • Yes, We combine shipping.  eBay will automatically provide you with a combined shipping total upon checkout.

  • Our shipping department ships Monday - Friday (except holidays)

  • We ship all of our items Worldwide.

  • If international shipping is not listed, please contact us for a quote

  • You will receive tracking information when your package ships.

  • We automatically ship to the address listed in your PAYPAL account. If you would like items shipped elsewhere, please note the correct address in the PAYPAL notes.

  • We answer all emails in the order in which we receive them.

  • Sorry we are slower to answer E-Mails on the weekends.

  • Please do not send multiple emails asking the same question.

  • When requesting tracking for your item please include:

  • We accept payments in the form of... PAYPAL, MONEY ORDERS (in US FUNDS), USA PERSONAL CHECK

  • Make sure you include the eBay Item Number(s) with your mailed payment.

  • Payments without this information will be returned.

  • Please include email address in any mailed payment to receive shipping notice.

  • If your item is damaged during shipping, we will replace the item.

  • Shipping mistakes on our part are paid by us, mistakes on your side are paid by you. (i.e. incorrect address)